Telehealth Therapy Sessions

Some of our therapists offer telehealth sessions, providing flexible access to care from the comfort of your home or another private location. Telehealth appointments are conducted through a secure, HIPAA-compliant platform and can be accessed from your phone, tablet, or computer.

Telehealth can be a great option if you have scheduling constraints, transportation barriers, health considerations, or simply prefer meeting virtually. When clinically appropriate, it allows you to receive high-quality care while remaining in a familiar environment.

Availability for telehealth services varies by clinician—please contact our office or review individual therapist profiles to see who is currently offering virtual appointments.

Creating a Confidential Space

Privacy is essential for therapy. Before your session begins, take a few moments to ensure you have a space where you can speak freely and feel comfortable.

Consider the following:

• Is the room private?
• Can you close or lock the door?
• Will others in the home respect your request not to interrupt?
• Can people outside the room hear you speaking?
• Would white noise (a fan or sound machine) outside the door help protect privacy?
• Are you using headphones or earbuds so your therapist’s voice stays private?

If finding an ideal space is difficult, some clients have successfully used alternative locations when needed. These are not perfect solutions, but can work temporarily if they feel safe and comfortable for you:

• Laundry room
• Walk-in closet
• Basement or attic
• Your parked car in a safe, public location (as a last resort—private does not mean secluded)

Your physical comfort matters as well—choose a space where you can sit comfortably and remain present during your session.

Technical Setup for Your Session

A little preparation can help ensure a smooth and uninterrupted session.

Device tips:

• A laptop or desktop computer works best, especially with a larger screen
• Tablets and phones are fine—just prop them up so they’re stable
• Position the camera at about eye level (books or boxes work well)
• Sit facing a light source rather than having bright light behind you
• Make sure your face is clearly visible

Internet Connection

To reduce freezing or dropped calls:

• Sit as close to your Wi-Fi router as possible
• If available, connect your computer directly to the router with an ethernet cable
• Close any unnecessary programs or apps using the internet
• Pause streaming or large downloads in your home during the session when possible

Flexibility Between In-Person and Telehealth Sessions

For some clients, a combination of in-person and telehealth sessions may be appropriate at different stages of treatment. When clinically indicated and available, your therapist may discuss options for transitioning between formats based on your needs, goals, and circumstances. This flexibility can be especially helpful during periods of illness, travel, schedule changes, or evolving treatment needs.

Requesting Telehealth Services

If you are interested in telehealth therapy, please let us know when reaching out to schedule an appointment. Our administrative team can help determine which therapists are currently offering virtual sessions and whether telehealth is a good fit for your needs.

You may contact us by phone or email, or indicate your preference for telehealth when completing our intake process. We’re happy to help you explore your options and answer any questions you may have.

Things to consider when engaging in Telehealth Sessions:

  • Is the space private?
  • Can you lock the door?
    • If not, will others who have access to the space respect your request for privacy and not enter the room?
      • Can you/have you had a conversation with them?
      • Were they receptive?
  • Can others outside the room hear you talking?
    • If so, can you create white noise with a fan or other form of background noise? (Preferably placed outside the doorway of the room you’re in)
    • Consider using headphones or earbuds so that your provider’s voice is kept private and is only hearable by you

If you have a hard time finding confidential space, here are some examples that others have used. These are not ideal, but should be considered secondary choices if an ideal setup is not available. If you use any of these, please make sure that the space is comfortable to you. Being comfortable is also highly important.

  • Laundry Room
  • Walk-In-Closet
  • Basement
  • Attic
  • Actual last resort: your car parked in a safe, private spot. (We want to emphasize that private does not mean secluded. Please do make sure you are in a safe location.)

Technical Setup:

  • A laptop or desktop computer are ideal — preferably the biggest screen size that you have available to you (that you can also have in a comfortable, confidential space)
  • If you’re using a tablet or phone, please prop up the device so that it is stable and that the camera is about level with your eyes
  • Whatever device you’re using, please make sure that the camera is about level with your eyes. It may require propping up your device or monitor on other items, such as books.
  • Please make sure that you’re well lit and don’t have a bright light source directly behind you.

Clear Your Internet

Be sure to move your computer as close as you can to your WiFi router (the box that makes the WiFi.) Or better yet — plug your computer into the router with a cable!

After that, you’ll want to close out of any programs you don’t need which use your Internet connection.